FAQs
General
What problems do you typically solve in commercial and public buildings?
Many buildings suffer from high gas usage and energy bills, poor temperature control (overheating/cold zones), frequent system failures, rising maintenance costs and a lack of strategic whole-system oversight. We bring a holistic systems-thinking approach that improves comfort, reliability, and cost-efficiency.
Can you work with older or poorly maintained systems?
Yes. In fact, many of our clients operate legacy systems that have suffered years of reactive maintenance. We specialise in identifying hidden inefficiencies and bringing systems back to peak performance through smart control strategies, targeted upgrades, and thermal balancing.
Do you take on full responsibility for the heating system?
Yes. We offer a 360-degree service: design, installation, controls, commissioning, operation, maintenance, and ongoing efficiency optimisation. We are a single accountable supplier – essential for effective long-term management.
Efficiency
Can you help with underperforming communal systems in apartment blocks or estates?
Yes. Whether you manage a small communal system or a street-wide network, we can diagnose inefficiencies and recommend either retrofit improvements or full upgrades – without disrupting tenant comfort.
Technology
Do you use any proprietary technology with vendor lock-in?
No. We only use open-source, interoperable technology that can work with most other systems without changing hardware provider. At the BMS level we deploy native BACnet/IP controllers that interoperate with other BMS systems, thereby avoiding any vendor lock-in and making future changes and add-ons seamless.
Decarbonisation
Can you help us meet decarbonisation goals or net zero targets?
Absolutely. We integrate low carbon technologies such as heat pumps, solar thermal and PV-T and heat batteries. We also ensure your system operates at lower temperatures, enabling better compatibility with renewables.
Building users
How do you improve tenant comfort and reduce complaints?
By improving system controls, balancing, and temperature authority, we:
- Eliminate overheating in corridors and stairwells
- Ensure consistent hot water and heating at endpoints
- Reduce system downtime
- Improve responsiveness during peak demand
This leads to measurable reductions in complaints and increased tenant satisfaction.
Costs & funding
Do you work with public procurement frameworks or funding schemes?
Yes. We have experience working under public procurement regulations and can support applications for schemes like Public Sector Decarbonisation Scheme (PSDS) and Heat Network Efficiency Scheme (HNES).
Can you assist with capital and lifecycle planning?
Yes. We provide lifecycle cost modelling, cost–benefit analysis of upgrades, efficiency projections and carbon savings modelling.
What are typical timelines, costs, and funding support available?
Installation or retrofit may take several months, with upfront capital costs mitigated by grant schemes like PSDS, GHNF, and HNES. We provide capital and lifecycle modelling which play a key role in evaluating decarbonisation choices.
Book an introductory call
Want to understand in more detail how we can help you to save money on heating then please book an introductory call with us.